Vol. 12 No. 1 (2013)

• Editorial 2013

  Revista Expectativa

  07-08

  • PDF (Portuguese (Brazil))

Seção - Secretarial

• THE EVOLUTION OF THE EXECUTIVE SECRETARIAT: POSSIBLE WAYS FROM THE PROGRESS OF SCIENTIFIC RESEARCH AND KNOCK THEORETICAL AND CONCEPTUAL AREA

  Fabiana Regina Veloso Biscoli, Vania Silva de Souza Bilert

  09-42

  • PDF (Portuguese (Brazil))

• EMOTIONAL INTELLIGENCE: A DIFFERENTIAL FOR PROFESSIONAL EXECUTIVE SECRETARY

  Elizomar Assis Nobre

  43-54

  • PDF (Portuguese (Brazil))

• EXCHANGES AND CULTURAL EDUCATION STUDENT TRAVEL OF TRILINGUAL EXECUTIVE SECRETARIAT OF UFV

  Lívia Lacerda Reis, Lélis Maia de Brito, Marcelo Mendonça Vieira, Lara Lúcia da Silva

  55-76

  • PDF (Portuguese (Brazil))

• DIAGNOSIS OF KNOWLEDGE MANAGEMENT ACTIVITIES SECRETARIAL

  Anny Piera Souza, Charlaine Maier, Marlete Beatriz Maçaneiro

  77-100

  • PDF (Portuguese (Brazil))

• DO LIXO À RECICLAGEM: ASSESSORIA EM OFICINAS DE ARTESANATO

  Daniele Hilachuk, Mábia Camargo, Juliane Angnes, Marlete Maçaneiro, Déris Warmuth

  101-118

  • PDF (Portuguese (Brazil))

• RESEARCH AND GRADUATE STUDIES IN EXECUTIVE SECRETARIAT FORMATION: AN INTER AND TRANSDISCIPLINARY PERSPECTIVE

  Daiane Gobbi, Aline Cantarotti

  119-132

  • PDF (Portuguese (Brazil))

Seção - Gestão nas Organizações

• CUSTOMER SERVICE: A STUDY ON AN OPERATOR MOBILE OF THE CITY GUARAPUAVA / PARANÁ

  Juliane Sachser Angnes, Vivian Santos, Marcel Luciano Klozovski, Mábia Camargo, Carla Marlana Rocha

  133-150

  • PDF (Portuguese (Brazil))

Seção - Línguas/Comunicação

• THE ENGLISH LANGUAGE IN THE EXECUTIVE SECRETARIAT COURSES

  Priscila da Silva Marques, Francisca de Fátima de Lima Sousa, Idna de Carvalho Barros

  151-169

  • PDF (Portuguese (Brazil))