Entre a frustação e o gozo da profissão: as narrativas dos secretários executivos

Abstract

This article aims to problematize and understand the identity of executive secretaries in the narratives, which are circumscribed between the profession frustration and enjoyment.

As they initially isolate themselves, they come together in conflicting identifications built in the individual’s subjectivity. Based on Coracini (2000), we can point out that the executive secretarial professional “(...) is crossed by a multiplicity of voices that make his identity complex, heterogeneous and in constant movement, so that it is only possible to capture moments of identifications” or, on the contrary, of estrangement. To study this subjectivity between self and other, we interviewed 3 executive secretaries who work in the public sector, and, as a methodology, we based on narrative as an instrument for recapitulating experience in interaction, whose meaning is relative to particular socio-historical circumstances. The results indicate that the participants converge in their identifications about the first steps, enjoyment and frustration (only one did not openly show the demotivation). Finally, we conclude that the narrative is an excellent tool for understanding the Executive Secretary profession through the expectations, beliefs and conflicts dilemmas.