ORGANIZATIONAL INTELLIGENCE AS A TOOL OF MANAGEMENT: A THEORETICAL INTEGRATED VIEW

Abstract

This article presents conceptually the Organizational Intelligence (OI) since its emergence, in the 1960, to the present days. Discusses OI under a temporal view, focusing on the main changes with respect to their studies and applications through a theoretical and exploratory research, presenting a timeline frame of the progress in their studies, highlighting authors and main concepts used in the literature. Through a content analysis of materials consulted, it is noticed that the OI has gone from a technical view and facing the external environment to an integrated view of the organization, including internal aspects to make companies able to assist in organizational development and its adaptation to new environmental realities. After transformations in its concepts, the OI has to encompass activities traditionally developed in other disciplines, as well as concepts from other organizational management approaches, already consolidated in the academic and business environments, presenting itself as well as a holistic and integrative discipline, that not intended to replace any other, but rather complement them, helping this task with a systemic approach to organizations. The constant attention of enterprise environments is one of the fundamental activities for the development of OI, along with activities from Information Management, Knowledge Management, Organizational Learning, among others.