EMOTIONAL INTELLIGENCE: A DIFFERENTIAL FOR PROFESSIONAL EXECUTIVE SECRETARY

Abstract

Abstract: The Executive Secretary has sought to use differential tools for better performance of their activities. These tools help in daily for best results. This article is justified by observing the constant use of one of the primary tools for the professional: emotional intelligence. Much has been said about this subject, so the aim of this article is precisely to show how the emotional characteristics may be supporting the management process secretarial, engineering professionals for managerial activities and act as facilitating agents of the company or institution where they work. A thorough knowledge and a professional attitude may impact safe secretaries to form differentiated within the current market. A brief tour of how the brain works can help you understand all the connectivity that exists between intelligence and use emotions as supporting professional development. The Executive Secretary has developed these skills to better use of their skills. Currently, this is seen in the professional market as the direct assistant of the executive, participating, including important decisions in the company. This perspective is only possible through continuous search of knowledge, including the emotional characteristics. Proactivity, assertiveness, resilience and effectiveness are some of these skills. The methodology used is the theoretical literature using various literatures to meet

the proposed objectives.