Vol. 12 No. 1 (2013)

View Vol. 12 No. 1 (2013)
Published: 13-03-2013

  • Editorial 2013

    Revista Expectativa
    07-08
    https://doi.org/10.48075/revex.v12i1.9087

Seção - Secretarial

  • THE EVOLUTION OF THE EXECUTIVE SECRETARIAT: POSSIBLE WAYS FROM THE PROGRESS OF SCIENTIFIC RESEARCH AND KNOCK THEORETICAL AND CONCEPTUAL AREA

    Fabiana Regina Veloso Biscoli, Vania Silva de Souza Bilert
    09-42
    https://doi.org/10.48075/revex.v12i1.8650

  • EMOTIONAL INTELLIGENCE: A DIFFERENTIAL FOR PROFESSIONAL EXECUTIVE SECRETARY

    Elizomar Assis Nobre
    43-54
    https://doi.org/10.48075/revex.v12i1.8191

  • EXCHANGES AND CULTURAL EDUCATION STUDENT TRAVEL OF TRILINGUAL EXECUTIVE SECRETARIAT OF UFV

    Lívia Lacerda Reis, Lélis Maia de Brito, Marcelo Mendonça Vieira, Lara Lúcia da Silva
    55-76
    https://doi.org/10.48075/revex.v12i1.8522

  • DIAGNOSIS OF KNOWLEDGE MANAGEMENT ACTIVITIES SECRETARIAL

    Anny Piera Souza, Charlaine Maier, Marlete Beatriz Maçaneiro
    77-100
    https://doi.org/10.48075/revex.v12i1.7551

  • DO LIXO À RECICLAGEM: ASSESSORIA EM OFICINAS DE ARTESANATO

    Daniele Hilachuk, Mábia Camargo, Juliane Angnes, Marlete Maçaneiro, Déris Warmuth
    101-118
    https://doi.org/10.48075/revex.v12i1.6730

  • RESEARCH AND GRADUATE STUDIES IN EXECUTIVE SECRETARIAT FORMATION: AN INTER AND TRANSDISCIPLINARY PERSPECTIVE

    Daiane Gobbi, Aline Cantarotti
    119-132
    https://doi.org/10.48075/revex.v12i1.8159

Seção - Gestão nas Organizações

  • CUSTOMER SERVICE: A STUDY ON AN OPERATOR MOBILE OF THE CITY GUARAPUAVA / PARANÁ

    Juliane Sachser Angnes, Vivian Santos, Marcel Luciano Klozovski, Mábia Camargo, Carla Marlana Rocha
    133-150
    https://doi.org/10.48075/revex.v12i1.6588

Seção - Línguas/Comunicação

  • THE ENGLISH LANGUAGE IN THE EXECUTIVE SECRETARIAT COURSES

    Priscila da Silva Marques, Francisca de Fátima de Lima Sousa, Idna de Carvalho Barros
    151-169
    https://doi.org/10.48075/revex.v12i1.7313